Latest Trustpilot reviews for Batley
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16 days ago
Brilliant Service
I don’t usually do reviews but thought I must as Teresa at Howdens, Batley was wonderful . She was extremely patient in light of I was very unsure what I wanted and kept changing my mind. She gave me lots of options made the whole process much easier and she gave me a great price too. Can’t wait for the new kitchen now! Thank you Teresa you’re a star.
Sashalou
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29 days ago
Strong Recommendation
Mel was fantastic from start to finish. There was no preasure, she gave fantastic advice and made the whole experience easy. I would definitely recommend.
Katie Field
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3 months ago
Wow what a fantastic experience Teresa…
Wow what a fantastic experience Teresa (Batley Branch) has given us today. From measuring up to designing our kitchen to presenting it on her huge Media Screen made it very real life to see! Cannot recommend highly enough, quality of the products and staff knowledge and enthusiasm for your personal design choices. We already have a fantastic utility room from Howdens…now for our kitchen next. Thanks Teresa!!
Louise Simpson
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3 months ago
Used Howdens for many years
Used Howdens for many years , wouldn’t go to any other branch as the team at Batley are so friendly and helpful , Teresa always goes above and beyond to help us every time
Gaynor Hardcastle
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3 months ago
Always friendly and helpful
Great products and prices
Malcolm Morris
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5 months ago
Very little stock
Very little stock , prices are stupidly high !!! Think Howdens have forgot that we are your sales men !!! Not the company it used to be !
ABHAILE CONSTRUCTION LTD
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6 months ago
On to the next one
Done and dusted in 1hr great service
IAN DORAN
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6 months ago
Helpful and polite
Helpful and polite
Julie
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6 months ago
Excellent Service
Teresa was so helpful and totally understood my needs and nothing was too much trouble.
S Catherall
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7 months ago
Disappointed
Mel was amazing, I told her what i needed and how I wanted my kitchen to look and she really listened, she designed it perfectly. The kitchen wasn’t installed immediately, we noticed the fridge was damaged and it was replaced a week later, unfortunately we noticed a dent in the clock area of the top oven but was told we should have reported it sooner, tried to blame the fitter and eventually hung up on me, not having seen it sooner we couldn’t have reported it sooner. I’m sure this chrome fascia could have been replaced. I love my new kitchen but very disappointed about this dent. Does anyone actual read these reviews because the reply doesn’t justify the review!!
Patricia Walton
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11 months ago
New kitchen
My experience was amazing so I felt compelled to write this review. A mention specifically for Mel from Batley branch of Howdens, who was fantastic all round. Meticulous in measuring and planning, extremely knowledgeable and very helpful to help me achieve exactly what I wanted within my budget and time frames. What more can you ask for? Thank you very much!
Shakeel Saeed
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11 months ago
Absolutely brilliant …
Absolutely wonderful experience from start to finish. I got my kitchen from the branch at Batley and Mel was amazing. I left her to design and I am blown away and am still so excited. They listen to everything you want and do what they can to accommodate. Fantastic.
Dawn Robinson
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11 months ago
Charged for something I never received
Called into one of the branches to collect a door which I'd called ahead to check was in stock. However having checked the door over I found it had damage, made staff aware and said I wouldn't be taking it and left it there. Roll on 18 months and numerous complaints with both the branch manager and the accounts department/credit control to get this door credited back to my account. They've seemingly now closed my account as I've refused to pay for a door I never took!
Ian
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a year ago
Friendly knowledgeable efficient staff
Friendly knowledgeable efficient staff
Catherine
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a year ago
I would like to say a Massive thank you…
I would like to say a Massive thank you to Mel at the Batley branch. Mel has been amazing from start to finish. Mel designed my perfect kitchen and has been there offering support and advice whenever I needed it. I changed my mind many times and the fitting was a challenge but nothing has been too much trouble for Mel. Thank you!
Amanda Walker