Latest Trustpilot reviews for Bow
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5 days ago
The staff are friendly and helpful
The staff are friendly and helpful. Always willing to see what they can do to help. A wonderful environment to walk into and use day to day to buy items.
Karen
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5 days ago
I was scammed at bow Hawdens
I went to hawdens bow. I wanted some shelf for my new shop. I spoke to Daren and he was constantly confusing me and lying to me. He showed me one quality and size. sent me 6meter poor quality flat pack white cabinets. He told me some price 18 meter of the shelf with some discount. Then I said it was too much. Then he gave me quote for a 12meter and he said it is expensive because only flat pack available is cheaper. But they sent me completely different quality and size and also flat pack with missing part of the larder. So we couldn't fix the larder. I said I don't want this but they said I can only return the larder because it was packaged. And Manager mentioned larder was more than a £100 each. I return 6 larder but they refunded my account with £383. I saw businesses but I never saw such a dishonest people including the manager. They didn't even tell me how much they are refunding too. No explanation for buying cost and returned cost. I will anyway find out the reason for this behaviour. They are more expensive then any retailer. And they think can scam businesses with thier credit account. He also mentioned the company is doing this. So this is thier company policy to scam people. The invoice don't explain much. I don't know how much I was charge for 3meter shelf. The manager came she wasn't even helpful. She told me I should buy from IKEA. Beacuse ikea was cheaper for what they sent me. Also she refunded my account with £383. I don't think any good reputable company will not choose such dishonesty. Be careful if you have a trade account with them. They will put random price. And I'm sure they did it beacuse they I think I wouldn't understand and pay the amount. This type of staffs are loyal to thier company but scamming customers and businesses. And they should be exposed. So they stop scamming people.
Matir Patil
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a month ago
Small show room with Great service!
Went in for design consultation without an appointment and had a great service from Darren (design team), Brogan, Davies and their manager Laura. Although the products on display are very limited, the whole experience is enjoyable and very friendly.
Clive Payne
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a month ago
Great product + competitive price =…
Great product + competitive price = happy customer. Engineered oak flooring goes down a treat.
Michael Thompson
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3 months ago
Alicia and Francesca provide a great…
Alicia and Francesca provide a great service delivery’s are always on time and always make a exception at short notice, I would highly recommend howdens bow if your looking for a great service
Richard Ferrier
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4 months ago
Very good service from staff in Howdens…
Very good service from staff in Howdens bow
LONDON PROPERTIES UK LIMITED
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5 months ago
Very helpful polite and very…
Very helpful polite and very knowledgeable
BEEJAY SERVICES
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8 months ago
My first experience was great and I am…
My first experience was great and I am very happy with the customer service.
Mr Peter Sankoh
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11 months ago
Great service
Purchased some skirting and a few other bits for a local job Outstanding service everything in stock good discounts and made to feel welcome
SOLID SURFACE PROJECTS LONDON
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a year ago
Bow Branch
Have been dealing with Jamie at Bow for a few years now. No complaints. He's knowledgable and professional and does what he says he will. Recently had a kitchen where the layout and design had to be adapted from the plans as we went due to unforeseen problems with the plumbing. He was helpful, and quick to get things swapped as needed, to keep the job moving forward. Would highly recommend Jamie and the team at the Bow branch and will continue to use them for future projects.
Phoenix
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a year ago
I called the bow branch to arrange a design
I called the bow branch to arrange a site visit to measure and plan a kitchen for my clients Olga was very helpful as always turned up on time took notes and liased with clients regarding choice of kitchen cabinets worktops and appliances Plans were done promptly and prices submitted immediately with clear breakdown of everything All items were available from stock and we are just waiting for client’s approval to go ahead I’ve always had a fantastic experience with this branch olga has always done all my designs and sales for the past 8 years wouldn’t go anywhere else.
SOLID SURFACE PROJECTS LONDON
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a year ago
Howdens in Bow is great
Howdens in Bow is great. Jamie is friendly and knowledgeable. Had everything in stock and dealt with the hiccups quickly and easily, so no real issues at all. Great shop would recommend them.
Maria
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a year ago
Excellent and speedy service
Excellent and speedy service
mr s eaton
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a year ago
Hi I just like to thank Alicia for you…
Hi I just like to thank Alicia for you service,support I have received.you have been very professional very helpful.this was my first kitchen from that store I am so pleased with how they looked after me and I really appreciated it.also thanks to Jack and Jaime.I will definitely come back aging thanks guys
Mahbub hussain
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a year ago
weird vibes
The product was ok as usual but theres a weird vibe in the Bow branch...the people on the till/reception have no eye contact and lacking engagement. Delivery bay guys bullying their co-worker....not cool!
Lillford