Latest Trustpilot reviews for Bridgwater
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today
James Salt at Howdens Bridgwater
James Salt at Howdens Bridgwater - a good salesman who listens to his client, then makes sensible suggestions but doesn’t muddy the water with too many choices. This makes the decision making process non stressful - and his sale closes itself!.
Customer
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24 days ago
Up grading my kitchen.
Up grading my kitchen. The staff was more than helpful with me to find just what i was looking for in a small door for my kitchen , And said they could give me help with phone numbers of quality fitters that could help me . I would not hesitate to return to Howdens again or recommend Howdens to a friend to help them with their kitchen.
MR M LANG
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a month ago
Great buying and delivery service from Howden’s Bridgwater.
Ordered goods on Tuesday 16th April from Howdens Bridgwater midday. Delivered in full next day by 2pm. Excellent sales service from Ella O’Grady and support from the team. Delivery person Adam was fabulous. A fantastic buying experience and brilliant customer service from all. Would highly recommend the Bridgwater Depot. A team there that the company should be proud off.
Eve
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a month ago
F Stillwell & Sons
Our Company, has been using Howdens in Bridgwater for many years. Shaun and his team are brilliant. Always there to help and advise. Nothing is ever is to much trouble for them. Keep up the good work.
Kevin
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a month ago
Great customer service from James
Great customer service from James. From the initial site visit to design and order a pleasure to deal with. The Howdens team were very accommodating in terms of delivery to tie in with my schedule.
ISL LETTINGS
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a month ago
Fast & reliable service
Fast & reliable service
steve ham
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2 months ago
Service was great.
Service was great. All the staff were really helpful and could not do enough for me
LANGPORT GLASS & GLAZING
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3 months ago
The Customer service was outstanding...
The Customer service was outstanding from all of the staff.
Louise and James
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3 months ago
Poor quality doors but customer service good
I only give them 1 star because I have to, I purchased 9 pre finished Dourdogne doors from them, and had them put in by a carpenter. When I looked at the doors, the groves in the doors were not finished inside and were a completely different colour and texture to the rest of the door. So I contacted Howdens, who sent a manager out who took photographs, agreed that there is a colour discrepancy but had to report to his QA department. They came back and in a short sentence they said go away and get lost, you purchased the doors, that’s how they come nothing more to say on the subject. SO be warned if you purchase any doors from Howdens with routed groves or similar and pay the extra to get them pre finished, they won’t be. This is an update to my complaint to Howdens, after the initial response I further contacted their complaints department and after a number of back and forth emails and photographs of the doors. They agreed that there was a colour discrepancy on the doors and agreed that a refund or replacement of the doors was in order. So I liaised with Shaun, and he was very helpful, and a full refund was obtained. I still say that the doors should not have been sent out in the state they were, but eventually the customer service was excellent, so I have amended the star rating to reflect the comments as above.
Peter Wood
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3 months ago
Always great servicegreat..
Always great service.
DANIEL CURRAN
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4 months ago
All ways very helpfull.
All ways very helpfull.
Vincent Massey
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5 months ago
Professional staff and high quality kitchen
From start to finish the experience we had with Howdens was first class! From the moment we walked into their Bridgwater branch the staff were very helpful. From coming out to assist with the planning of our kitchen, the sales team, delivery and after care have been very professional, especially Mark, Tom & Lina. If anything was missing from the delivery they were quick to replace. The kitchen itself is of very high quality and we recommend Howdens - worth 5 stars!!
Lisa Stacey
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5 months ago
Good service
Always helpful good fast service and always on hand for advice
MARK MAIDMENT
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5 months ago
Professional service with good quality products.
We can not praise this company highly enough. We initially contacted them because of our builder/installers recommendation, as he had used them before and liked the quality of their products. From the initial measuring up and design of our kitchen by Eloise, to the final delivery which was on the right day and time, we are very happy with the service we received. Also, unlike some other suppliers we visited, we were made to feel welcome and important each time we visited the showroom. A couple of snags were dealt with quickly and without any fuss.
Mark
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6 months ago
Howdens Bridgwater
We purchased a kitchen and appliances from Howdens Bridgwater. We are delighted. The branch is run brilliantly. Lots of warmth, welcoming and highly efficient. Sean does a great job. James Salt was our point of contact. He knows his job inside out and looked after us superbly. Every person we met was a delight. Cannot tell you how good they are. Ros and Denis Murphy
Ros