Latest Trustpilot reviews for Brighton Portslade
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15 days ago
Highly recommend a great team
Howdens have been so professional and helpful. The design was excellent and Chloe’s input was so valuable, she was also flexible and able to tweak when we moved a wall! Ollie has been great with after-service, helping to source extra fittings and going above and beyond. Highly recommend.
Jillian Shannon
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2 months ago
Howdens Kitchens in Portslade…
I have been using Howdens in Portslade over the past few months and feel compelled to say what a fantastic customer experience it has been. Service is second to none, stock levels and quality of products are excellent. Can highly recommend for any kitchen projects. Their new bedroom furniture range is also stunning and competitively priced.
Pip
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2 months ago
Dealing with Louise made the whole…
Dealing with Louise made the whole experience pleasurable and easy. Nothing was a problem, thank you.
Richard
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3 months ago
Great service every time you come
Great service every time you come Friendly staff Wide range of the things you need from the tools,kitchens,doors,etc… Very good stock Highly recommended 👍
MAR MAINTENANCE & RENOVATIONS
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4 months ago
Great advise and served with a smile
Great advise and served with a smile The Salesman Ollie knew his stuff and nothing seemed a problem. Nice to get good service with a smile
EGAN & SONS
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4 months ago
All ways pleasant and polite and always…
All ways pleasant and polite and always got time to decus things with you Keep up the good work 👍
Tony Turner
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5 months ago
I was in a bit of a rush to get back to…
I was in a bit of a rush to get back to my job - as time was pressing on. Had to wait 15 minutes before getting served as there was only one guy on the till. I noticed staff in the background chatting, making coffee and wiping down surfaces. Then the 'marketing' dept. wonders why I haven't bought anything from them in a while - thus threaten to close my account!? Close it. Being pestered at least twice a week is no way to treat any customer! Unbelievable!!
LEE NICKLEN
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5 months ago
Ive been using Howdens’s for over 20…
Ive been using Howdens’s for over 20 years now and can honestly say the level of customer service and efficiency is unrivalled. The Portslade Brighton branch is such a friendly easy going place to visit, bearing in mind I go in a lot of construction type wholesalers day in day out, this one is always a joy. Oliver in the front desk is super helpful and will do everything in his power to help out and give a 5 star service. Mark, Rich and the amazing women that work on the desks and warehouse staff are so helpful not to mention the branch manager Carl. Every single one of them I respect enormously and they all deserve any praise and recognition from their peers. I wish I could give them more than 5 stars. I’ll be ordering many many kitchens with them next year so the poor things will be seeing a lot more of me. Bravo team and thank you for your impeccable service.
David Godding
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7 months ago
There's a reason why this company is…
There's a reason why this company is so big! Impeccable service
Keith Little
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7 months ago
The last purchase was not even me
The last purchase was not even me, it was someone else using my account with a similar company name. I have closed my account and blocked all your advertising good bye!
Mr E Dalton
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7 months ago
Helpful and experienced staff
The counter staff are always helpful and look pleased to see you, and I appreciated the warehouse staff helping me load the goods into my vehicle when I was recovering from an operation on my hand.
GILL, Brighton
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7 months ago
Ollie & Fay
Fay, Howden’s kitchen designer, came to my house very shortly after I rang Howden’s and it was immediately apparent that she was highly qualified at her job. She measured up & then went through the Howden’s catalogues that she brought with her, to discuss colour-ways, price & suitability of kitchen units. She looked carefully at the way the kitchen was laid out & came up with some inspired changes that made all the difference. Fay then called me very soon afterwards to further discuss any possible changes I might want to make, since having met with her. I then went into Howden’s and met Ollie, the branch manager. Although it was a busy morning for him he took the time to go through all the products & the prices with me, again getting me the best value for money & explaining any necessity for fire-proof doors etc. Ollie was kind, courteous & extremely knowledgeable. Very shortly after this Fay then sent me the complete 3D design which enabled me to view how my kitchen would look when fitted. She also booked me in for an appointment at Howden’s where we viewed my kitchen on the large screen in her office. At this point we went through all the pricing again, Fay supported me in getting the best value for money & we looked at the portable work surface blocks to compare with my choice of units to ensure they complemented each other. The whole process with both Ollie & Fay at Portslade Howden’s was one of both expertise, patience & kindness. Im so glad they were recommended to me.
Hilary
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7 months ago
Absolutely love our new kitchen
Absolutely love our new kitchen, pantry and utility. Fay was amazing at helping us getting it sorted. We bought a kitchen with white solid wood doors and had everything sprayed exactly the bright colour we (I) wanted. Price compared to alternatives was also really good.
Jo A
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8 months ago
great deals
great deals
mr p Beck
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8 months ago
Great service
Fay was fantastic. Helpful all the way through with planning and installation. Very happy.
Warren Barnett