Latest Trustpilot reviews for Chichester
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a month ago
Helpful, quick and friendly
I don't offen use the Chichester branch but I was passing and decided to pop in the guy that served was very friendly and efficient and I was in and on my way in no time - just what you want. Thanks
P Barratt
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a month ago
Great service and excellent value
Great service and excellent value
Jane Hearn
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2 months ago
Very good customer service from Carrie.
Very good customer service from Carrie.
Sue
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2 months ago
Full New Kitchen
We had to have a completely new kitchen, having met with Flick, who, made our choosing and designs really good, she has been very accommodating and may I say, many occasions where choices with us changed , she has helped in every way and taken all in her stride, which has made it a pleasure , delivery on time and planned, even after delivery we changed course on a couple of bits, but no problem , infact Howdens in general have been brill and the product is superb. Howdens are very lucky to have Flick, she does them proud and also enjoys her work, she makes it all pleasurable.
Geraldine
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3 months ago
Polite and fast service
Polite and fast service
Martin
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3 months ago
You very professional and great…
You very professional and great customer service, Thank you.
EUNICE LACK
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4 months ago
Well done to the Howdens ‘team’
We are delighted with our new Howden units, the kitchen looks great! (We returned to the company a second time because we were so pleased with the first kitchen units we had from them, which, when we moved house in August, looked as good as they did, when installed 9 years earlier). Flick, the in-house kitchen designer, was brilliant and could not have been more helpful. She really listened to our requirements and ideas and helped create a plan that fitted ‘the bill’ perfectly. Our grateful thanks to all the Howdens ‘team’ for their help and patience.
Bunyan
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5 months ago
A great superb door door thank you
A great door thank you
Jo Haill
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5 months ago
Always helpful ...
Product in stock. No quibbles about returns .. even at 11.50 on a Saturday. Really helpful.
JOHN PALMER
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5 months ago
excellent range
excellent range, good service
David Wright
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5 months ago
Very friendly and helpful staff
Very friendly and helpful staff
Graham Howard-Wall
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5 months ago
We have been using Howdens for many…
We have been using Howdens for many years now, you know what your going to get. Products are good quality & range. Prices are fair in todays market.
Simon Mariner
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6 months ago
Disappointed with the Chichester Branch
Having used Howdens since 2007 in Chichester and other branches before that, we have always been happy with quality and choice. Up until recently the service in Chichester was always friendly and professional. Any issues resolved with a smile and positive customer support. Having had more than a couple of issues with the measurements and design of a small kitchen we asked for a bit of the same support and friendly attitude we had always been given. Instead we were met with a less than customer focused approach. Not solution focused and more like a 'you can just do' attitude. No apology for the issues or negative experience. No understanding that to say you are 'sorry someone is having a poor experience' is not an admission of fault. The store manager actually said he didnt know what he was apologising for. Has he had any customer service training? The area manager must be a god of sorts as the staff in other stores and customer service are scared to name him and then customer services diverted a message to him back to the shop that had left me in tears. I have spoken to other trade account holders and was unsurprised to hear several are looking for new suppliers. Looking for customer service above price. Stories of inaccurate design and measurements, parts missing, dismissive attitude of staff and more are plenty. Such a shame they can't get it together.
customer
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6 months ago
Fantastic salesman extremely…
Fantastic salesman extremely knowledgeable and helpful
Oliver
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6 months ago
I have used Howdens for years now and…
I have used Howdens for years now and have always managed to get everything I want with great service
Matthew