Latest Trustpilot reviews for Saffron Walden
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a month ago
Saffron Walden branch great
Saffron Walden branch great , Harlow branch awful will not be used again
Colin Bolding
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2 months ago
Sophia at Howdens Saffron Walden…
Having relocated my business from London, I have been really grateful for the professional approach of Howdens saffron Walden. Sophia and the team respond promptly and continually throughout every project - both personal and professional projects -changing design specs, layouts, colours, nearly everything to meet the changing needs of the clients. Although these have been lengthy jobs the outcomes have been perfect and appreciated greatly by my clients and as a client myself. Will definitely be using and recommending in all future projects.
Luca Meneghelli
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2 months ago
The usual tip top service!
The usual tip top service from a committed Howdens branch - it's certainly the best I've used by a long chalk. Another kitchen delivered successfully. And most importantly the customer is very happy too!
Mike Smith
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3 months ago
Fab staff at Howdens
Claire was really helpful- we were able to make adjustments and swap things out as needed to get the utility room of my dreams!
CJW
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3 months ago
Always helpful
Always helpful and very friendly. Would you be interested in sponsoring our race car.
JACK OF ALL TRADES
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3 months ago
Extremely helpful staff!
Extremely helpful staff! Products of good quality and readily available
Jane Jordan
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3 months ago
For being so helpful
For being so helpful, nothing to much trouble,
TREVOR COLIN START
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5 months ago
Brilliant place to do business with
Brilliant place to do business with. Every stage of my new kitchen from start to finish was an easy, skilled and enjoyable experience. From the moment you go in each and every staff member is super friendly, super knowledgeable and super efficient. Josh, Claire, Holly, Sophia, planner Andrew and my fitter Sam Eardley couldn’t have done any better and nothing was ever too much trouble. Excellent and would 100% recommend.
Jenny
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5 months ago
Holly Taylor gave me such good advice…
Holly Taylor gave me such good advice on which doors I should buy and made my experience hassle free and easy. Would recommend her to anybody
Robert Elmer
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5 months ago
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Cannot fault the staff from the showroom sales to the warehouse. Always very welcoming, polite and helpful. Bought a kitchen amongst a fair bit of other bits and didn’t have a single problem. Having bought and fitted a lot of kitchens from other suppliers, there is always a fair bit of damage and missing pieces. Howdens at Saffron Walden supplied and delivered a perfect kitchen. No damage or missing bits. Amazing. Will definitely use them in the future.
Rob P
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6 months ago
Our experience with Howdens of Saffron…
Our experience with Howdens of Saffron Walden was brilliant from start to finish. We only had the begining of an idea of what we wanted to do for our new kitchen but Holly helped us with so many ideas, she listened to what we needed and incorporated everything into the design. Each time we visited the store to look at products we were made to feel welcome, nothing ever seemed to be too much trouble and we are very impressed with the quality of the products. Over all we are extremely happy with it.
Anita Redman
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7 months ago
Love going to Howdens Saffron Walden.
Love going to Howdens Saffron Walden. Always so helpful. Always very welcoming. I have been using this branch for the last couple of years and whilst I’m no-where near a big customer for them, they have always treated me as such. Love the instant win comps and of course the free coffee and biscuits! I’ve been self employed for nearly 11 years now and I regret only finding them 3 years ago.
Mr Neil Curtis
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9 months ago
Best of a potentially bad experience
I bought a length of oak counter to make a table - picked it up from store. Very helpful staff helped me load it into the car. However, when I went to use it and undid the wrapping the wood was damaged in several places - various scratches, gouges. I took photos and emailed Howdens - asked for a replacement to be delivered. They were brilliant and sent one out at a time to suit me, no questions asked.
Jill Palmer
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10 months ago
A firm that goes above and beyond
We were extremely impressed with the service from the Saffron Walden branch. From conception to fitting this company excelled. Our designer was approachable and available in person and by phone. She was knowledgable re the products and design. A very good company to deal with, excellent value for money ,delivery on time and easy to order extras, would highly recommend this company.
Alison Mary Warwick
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11 months ago
Can't go wrong with Howdens!
I got my kitchen from Howdens in Saffron Walden! They were brilliant, super pleased with how it all went. The design phase was especially good, big call out to Holly who was brilliant at accommodating our evolving design and constant changes, didn't make us feel bad about it and was super proficient using the design software. It feels like they make the time to give the customer the time to work out what they need. The fit didn't go completely plan (not on howdens) but they were generally really helpful and supported us in making amendments to our order. Very thorough depot! Will be recommending to all that ask!
OCovill