Latest Trustpilot reviews for Sandown
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16 days ago
Friendly staff
Friendly staff
Jackie
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23 days ago
Great sevice and always happy to help…
Great sevice and always happy to help you, and always friendly.
Mark Birch
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2 months ago
Great friendly team.very helpful
Great friendly team.very helpful
Wendy Whitewood
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2 months ago
Efficient staff
Efficient staff. Delivered bang in time
Robert G
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3 months ago
Good Quality doors + kitchens
They generally have what I want in stock, and if not it's only a couple of days, before they get it in for me.
Steve Smy
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5 months ago
A trug you can trust
Just what I needed strong and sturdy, been looking for so e decent trugs for a long time well done.
Kevin Hills
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6 months ago
Kitchen order
Really helpful on getting design correct. Hopefully the quality of kitchen will be as good as yet to take delivery
Maddie
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6 months ago
Good all round new the product advised…
Good all round new the product advised on fitting
Malcolm Hawkins
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6 months ago
Great Service, Very Happy.
Ian and Wayne at the Sandown showroom were great, always helpful and very patient as we worked through several designs and colour schemes over a period of several months. Cannot fault Howdens service or the quality of their kitchens, staff are very knowledgeable about the various ranges and are genuinely interested to work with you and your fitters to achieve the desired end result.
CARL DERRICK SMITH
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9 months ago
Knowledgeable
Knowledgeable, approachable staff, usually ready with a bit of banter.. They strive to be as helpful as possible, as a trade professional that’s all you can ask for..
Brian Groves
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12 months ago
Always very reliable and very helpful…
Always very reliable and very helpful members of staff.
Sue Adams
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a year ago
Great service
Great service
Mr Brian Wakefiled
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a year ago
Standard of material was appalling…
Standard of material was appalling dirty, filty, carcases and covered in glue residue from assembly. Having to spend time removing glue and cleaning brand new material is wrong maybe the odd bit but not the majority. The construction of some wall unit carcases differing bottom shelfs set back and up show gaps when the cornice is fitted (it is a shame I cannot load images to explain better) not impressed with the standard at all. This review is not aimed at my local branch in anyway the service I receive from Rob and his team from design to delivery is second to none, that is why I have stayed with them for 20years nothing is ever an issue. I will continue to advertise my local branch to my customers due to the way they are also treated and put at ease throughout the initial process.
L A Whittington
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a year ago
Started off positive when a sales rep…
Started off positive when a sales rep came round and got back to me with a quote to supply a kitchen. Once i placed the order things went downhill. I was delivered incorrect items then an attempt to charge me more for the items I originally wanted. I was given a date for delivery (£100 fee) but only certain things turned up on that date and had to wait for the rest. The designer didn’t realise I couldn’t have a double oven under my induction hob so I had to settle for a single oven after the order was delivered. Also when I wanted to question the prices of things I asked for an itemised bill but had to ask 5or 6 times as prices weren’t adding up (turns out they were still trying to charge me £200 more for the sink than quoted) These guys must be on commission and only seem interested in getting a sale and charging figures that seem to just come out of thin air. Also watch for the small items £37 for a kitchen waste p-trap!? The kitchen looks nice once fitted but I could’ve got something just as good from B&Q or ikea at a fraction of the price. Make sure you go through all the prices with a fine tooth comb before the order and after they invoice you!
Edward Gorman
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a year ago
Nice and helpful
Nice and helpful
Daniel Baxter