Latest Trustpilot reviews for Southall
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2 days ago
Very good experience
Very good experience
Raja Singh
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5 days ago
Anmol was amazing with dealing with my…
Anmol was amazing with dealing with my problem, was dealt with it in a timely manner and was very happy with the result
Harry D
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8 days ago
Great store
Great store
Singh
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3 months ago
Kitchen design and purchase for my customer.
I went to Southall Howdens to get a kitchen design for my customer, from the initial kitchen designer coming out to measure, to the customers coming into the showroom to choose their desired kitchen of choice. It was such an easy process, and one that my customer had a very pleasurable customer service experience. Their knowledge on products is second to none. Overall a very happy customer.
Rajbir Thandi
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6 months ago
Kumar was most helpful going the extra…
Kumar was most helpful going the extra mile to assist me with and in the design process of my kitchen extremely professional
Paula Pulley
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6 months ago
Howdens at Southall took my order for…
Howdens at Southall took my order for an extractor hood. They didn’t have it in stock so they located the nearest Howdens that I did and help me to purchase it
PKS
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6 months ago
The experience with howdens was great
The experience with howdens was great. Quick and quality.
Constantin catalin Tronaru
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7 months ago
Excellent customer service
Excellent customer service, fast attendance and best advice. Project done and dusted in 1 visit. My costumer is so happy that his kichen will be done in 2 days from the decision to refurbish.
Marian catalin Olteanu
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10 months ago
I purchased a kitchen from Howdens in…
I purchased a kitchen from Howdens in Southall and was met with a lovely gentleman by the name of Peter, the store manager. He assisted me with my purchase which took a little while as I was a bit indecisive, but nothing was too much trouble for him. The service I received was fantastic! Since my purchase, everything has run smoothly and whenever I need any help or assistance I can call Peter and he’s always happy to help. I have to say, the whole team there have also been very helpful whenever I’ve popped into the branch so hats off to Peter and his team! Thank you all so much for the amazing service you have given me and see you all again soon! 😊
Angelica Gordon
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11 months ago
Counter service
Service was good and I am satisfied
MOHAMMAD HALLING
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11 months ago
More than I was expecting
More than I was expecting, staff were friendly and helpful, with some many parts required there were obviously some that didn't make it onto the delivery van but there was no issue in collecting them. Even when we lost some little clips and fittings staff were always able to find these small items that make things look finished. The normal things such as the planning side threw up some challenges but the planner worked with our builder to solve them, rather than just give us other options that would not have been as good. And there were countless options about things we would never even realised, integrated things we would expect were the dishwasher and oven, but the hood was a nice touch as the one we'd picked would have had my head bumping into it. Yes I know that people will say "That's what you are paying for" but we'd been to other companies where it was just sell, sell, sell rather than a initial site visit. Followed by another site visit once things had been laid out to see if they would work, followed by more changes and then a final visit to see how things looked compared to the concept pictures. #SpoilerAlert They were exactly the same! Can't fault the service, even when said extractor hood had an issue they came out and fixed it without question and worked around our availability rather than giving us times where they would turn up. Overall the service was so much more than it could have been I can't recommend them highly enough.
Harpal
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a year ago
Management needs fixing
The customer service is really bad especially at the Southall branch, they hassle you a lot while sending the wrong parts with the wrong measurements for your order multiple times and do not bother accepting their fault. I will not recommend getting your kitchen done by this company considering how much money they take but do not complete the work up to standard. They are very unprofessional and the management is poor.
Anwar
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a year ago
helpful staff and very good response. good price
helpful staff, very good response, good price
Nadhom
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a year ago
They treat you like family and give…
They treat you like family and give best price
kanwaljit singh soor
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a year ago
It was quick and professional help
It was quick and professional help
GAV SERVICES LTD